Please fill out a booking inquiry form by clicking on the "Book Now" tab and submit an inquiry form. We usually respond within 24 - 48 hrs. Once booking is confirmed, a $100 deposit (will apply to total booking fee) is required to secure booking.

Yes, each child absolutely needs to be monitored while using our soft play equipment and ball pits. While our equipment is soft, safe, and sanitized, adults’ eyes should stay on the little ones at all times. A responsible adult must supervise the children at all times.

We accept all major credit cards. $100 deposit due at time of booking. Remaining balance will be charged to credit card used to make the deposit 7 days before your event.

We hope that you don't need to cancel, but we understand that life happens! Cancellations are non-refundable but are fully transferable and may be rescheduled for another available date within 12 months of the original booking.   This includes cancellations due to inclement weather. The equipment becomes slippery and unsafe when wet. We will not set up outdoors if rain is forecasted at any time on the event date for the safety of the children and the integrity of our equipment. Clients should have an alternate plan in place to move the equipment indoors if the event is scheduled outdoors (garages are a great alternative!). If there is no alternate plan in place, they may reschedule for another available future date within 12 months. It is the client's responsibility to reach out to reschedule within the 12 months.

6:30 pm is the latest pick-up time. In order to get up to 4 hours of play time, you must book your party start time no later than 2:30 pm. You are welcome to book your start up time after 2:30, but this will waive your total party time of 4 hrs. You are not required to book for all 4 hrs.

Yes! We set-up outdoors on grass, turf, and cement. As long as the weather permits, we will set up outside for any event. We only set up the equipment in a shaded area where the equipment won’t get too hot for your little ones. We will not set up over uneven surfaces to ensure the safety of the children playing. We do not set up on or near dirt, sand, mulch, rocks, or water.

Sof Play packages consist of up to 4 Hours of fun!   Additional time available upon request at $50.00/Hr.  Note:  The time of set up and pick up is not part of the 4 hours of fun.

We understand that toddlers' immune systems are still developing and that you rightfully expect clean, sanitized products. Due to the nature of our business, we have always been committed to providing spotlessly clean, safe and fun rentals. Each soft play item is inspected and deep cleaned after every pickup and then inspected and sanitized again before the next booking. We do not book the same items more than once on the same day to allow for proper cleaning and sanitation between rentals.